Intercom and RowShare

Easily integrate Intercom and RowShare without any code.

Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

RowShare

Automate data collection with customizable tables and forms. Ensure each team member sees only what they need.

Check out our other integrations

How the Integration Works

RowShare integrates with Intercom through Zapier, and possibly also Power Automate and Workato. These platforms operate on the concept of Triggers (when this happens) and Actions (do that).

When this happens in RowShare

Automatically do that in Intercom

Or the other way round:

When this happens in Intercom

Automatically do that in RowShare

Intercom Triggers and Actions

Below is a list of triggers and actions available on Intercom via Zapier at the time of publication. Keep in mind that additional options may now be available on Zapier, Power Automate, or Workato to further streamline your workflows.

Triggers

Tag Added to User

Triggers when a User is tagged.

Updated Ticket

Triggers when a Ticket is updated in Intercom.

Tag Added to Conversation

Triggers when a Tag is added to a Conversation in Intercom.

New Ticket

Triggers when a new Ticket is created in Intercom.

New Company

Triggers when a new Company is created.

and 11 more triggers

Intercom doesn't offer (yet) any Trigger on Zapier.

Actions

Remove Tag From Contact

Remove a Tag from a specific Intercom Contact.

Find User

Finds an existing user.

Find Lead

Finds an existing Lead.

Find Company

Finds an existing company in your Intercom account.

Create User

Creates a new user in your Intercom app.

and 20 more actions

Intercom doesn't offer (yet) any Action on Zapier.

RowShare Triggers and Actions

Below is a list of triggers and actions available on RowShare via Zapier, Power Automate and Workato.

Triggers

New or Updated Row

Triggers when a row is created or updated in a specific table.

Column Changed

Triggers when a value has changed in a specific column.

New Row

Triggers when a new row is created in a specific table.

Row Status Changed

Triggers when the status of a row changes in a specific table. Row statuses : Active, Deleted, Archived, Locked

Actions

Assign Row

Assigns a row to a new owner.

Edit Row

Modifies an existing row.

Find Row

Finds a row based on an exact match for a given column.

Create Row

Creates a new row in the table.

Find Row by ID

Loads a row based on its ID.

Link Rows [Advanced]

Links a row to a parent row in another table. This is an advanced action: to be used with caution.