Can you share a short description about your company ?
I am Sébastien Romand, architect and the managing director of Romand Architecture, an architectural firm based in the south of France. We mostly work with people who want to have their secondary house built. These projects are usually high-end.
What business problems were you trying to solve with RowShare ?
Before RowShare, our reports were completed in Word and we copied elements in another collaborative platform, Airtable. But I needed to share information in a flexible way, which means item by item without having to share all the information every time. Moreover, our reports were still manually typed while we needed a way to automate the production of reports from existing lists of information.
Moreover, our contacts spend 80% of their time on construction sites, do not have an administration or IT department, therefore reports are not always read. We wanted to offer everyone the choice between formal PDF reports (printed or not) and an online collaboration platform.
How did you hear about RowShare for the first time ?
We discovered RowShare on a search engine. We were looking for a spreadsheet that could be shared row by row.
We were previously using TODOist and Airtable for activity monitoring but there was too much copy/paste involved.
Why did you choose RowShare over the alternatives ?
We choose RowShare for several reasons :
Now information is centralized and we have stopped copying and pasting information. We save time, gain in effectiveness and reliability.
How was the implementation ? How fast ? Did you need help ?
I believe RowShare is very easy to apprehend. I had a few questions, submitted them via chat and got almost immediate answers. It was easy to get a grip on the tool.
Concerning RowMerge (RowShare document generation feature), I quickly saw its value and what it could change for me. I read the documents and tutorials. I came to the conclusions that I could acquire these skills but it is not my job and I do not have the time. So I got in touch with the support team who did it for me and created a customized solution. In my opinion, someone who can spend time on it can do it alone.
How is RowShare used in your business ?
My team and I enter information in our table on a daily basis or generate reports or setup reminders. We monitor the activity in general. We share the tables with our clients, to whom we have created user accounts, to access reports, contracts, invoices. The point is that they can only access their own information while all projects are tracked in the same tables.
We also share a table with our contractors. Similarly, each of them will only see its information and the activities of their construction sites. Thus a mason will see all the missions he must perform on our construction sites in one single table. Before using RowShare, our contractors seldom had the reports with them.
How has RowShare helped you to save time and money or avoid risks ?
Now information is centralized and we have stopped copying and pasting information. We save time, gain in effectiveness and reliability. Also, our contacts get used to finding information in RowShare and this also saves us time.
Have you ever been in touch with the support team ? What did you think ?
At the beginning I used the live chat to talk to RowShare team and get information about some features. I had quick answers.
Would you recommend RowShare?
Yes, gladly.